Weight loss treatment,questions answered.

No. Most patients can complete an online assessment without needing a GP referral. Our clinicians will review your information and determine whether treatment is appropriate.

The assessment is usually reviewed within a few hours, and in most cases within 24 hours. During busy periods it may take slightly longer, but we'll always aim to process your order as quickly as possible.

No. Weight loss medications aren't suitable for everyone, so treatments are subject to clinical approval to protect your safety. A licensed clinician will review your assessment to ensure the medication is appropriate for you. If it's not suitable, we can discuss potential alternatives.

If your treatment is not considered clinically appropriate, your order won't be approved. In most cases you'll receive a full refund, and our clinical team will be able to advise you on alternative options where appropriate.

Yes, absolutely. All orders are sent in plain, unbranded packaging with no external indication of the contents, ensuring your privacy is fully protected throughout delivery.

Of course. We welcome your questions at any time, and our clinical and customer support team are on hand to help at every step of your treatment. You can contact us with any questions about your order, medication or ongoing care.

The most suitable treatment depends on your medical history, weight loss goals and individual circumstances. Our clinicians can help determine which option may be most appropriate for you.

Weight loss medications work by helping you feel fuller for longer, reducing appetite and slowing the rate at which food leaves the stomach. This can help reduce calorie intake and support sustainable weight loss.

Results can vary from person to person, but many patients begin to notice changes within the first few weeks. Meaningful weight loss typically occurs over several months when combined with healthy lifestyle changes.

Weight loss results vary between individuals and depend on numerous factors including your starting weight, lifestyle changes and treatment adherence. Your clinician can help set realistic expectations based on your circumstances.

Many patients notice appetite changes within the first few weeks of treatment; some even sooner than that. However, weight loss is a gradual process and results are typically seen over several months.

Weight loss medications are most effective when used alongside a balanced diet and regular physical activity. They are designed to support healthy lifestyle changes, rather than replace them.

Some patients may regain weight after stopping treatment, particularly if healthy eating habits and physical activity are not maintained. Our clinicians can provide guidance on long-term weight management strategies after stopping treatment.

Weight loss injections are licensed medicines that have undergone extensive clinical testing. However, like all medications, they may not be suitable for everyone, which is why a clinical review is required before treatment can be prescribed.

Common side effects can include nausea, vomiting, diarrhoea, constipation, heartburn, stomach discomfort and fatigue. These are often mild and tend to improve as your body adjusts to treatment.

As with any prescription medication, there are potential risks and side effects. Your clinician will review your medical history and discuss any important safety information before treatment is prescribed.

If you experience any side effects or have concerns about your treatment, you can contact our clinical team for advice and support. If necessary, your treatment plan may be reviewed or adjusted.