You've applied.What happens now?
The bit after the questionnaire is where the real care happens. Here's exactly what a prescriber does next, what each decision means, and how your treatment reaches you.
- A real suitability review by a UK prescriber - not an automatic sale
- Full refund (including delivery) if your order is declined after assessment
- Dispensed by our pharmacy and delivered discreetly, with tracking
From submitted to delivered
No black box. Each stage is handled by, or signed off by, a registered professional.
A prescriber reviews your suitability
A GPhC-registered prescriber reads your answers and checks your medical history, current medicines and any risk factors to decide whether treatment is appropriate and safe for you.
Clinical reviewThey may ask for more information
If anything needs checking - a recent measurement, a photo, or proof of ID - your prescriber will get in touch before making a decision. It's a safety step, not a hurdle.
If neededYour treatment is dispensed
Once approved, your treatment is dispensed by our GPhC-registered pharmacy with clear instructions for using and storing it safely.
GPhC 9012521Discreet, tracked delivery
Your order is sent in plain packaging with no clue to its contents, using tracked delivery. You'll be able to follow it to your door, and several speed options are available at checkout.
Plain packagingOngoing support
Treatment isn't the end of the conversation. If you have side effects, questions, or want to review how things are going, our clinical team is here to help.
After deliveryWhat a prescriber's decision can mean
There are three honest outcomes - and if your order isn't approved, you're fully refunded.
Approved
Your prescriber is satisfied treatment is suitable. It's dispensed and dispatched discreetly, with guidance on how to start safely.
More information needed
Sometimes a prescriber needs a little more - a measurement, a photo or ID. They'll contact you, then complete the review.
Not suitable this time
If treatment isn't right for you, your prescriber will tell you why. If you'd already ordered, you receive a full refund including any delivery charge.
Being declined isn't a dead end - our team can often suggest a more appropriate path or what to discuss with your GP. Safe prescribing sometimes means saying "not this".
Discreet, tracked, and on your terms
Approved orders are dispensed and dispatched from our pharmacy - often the same day when approved before the daily cut-off. Everything arrives in plain packaging that gives nothing away.
You choose your delivery speed at checkout, from standard tracked delivery through to next-day and Saturday options, so it fits around your week.
Plain, discreet packaging
No branding or clue to the contents on the outside of your parcel.
Tracked, with options
Follow your order to your door, and pick the speed that suits - including next-day.
Dispatched only after approval
Nothing is sent until a prescriber has signed off your treatment as suitable.
"The wait after submitting a consultation is exactly when people get anxious and drop off. So we try to be clear: a real prescriber is reading your answers, and a 'no' is a legitimate, safe outcome - one you're fully refunded for. That honesty is the point of doing this properly."
Ahsan Bhatti Superintendent Pharmacist & Senior Prescriber, Quick Meds · MPharm, IPresc · GPhC 2084583
What our patients say
Frequently asked
How long does the clinical review take?
It's usually completed quickly. Once a prescriber approves treatment, it's dispensed and dispatched with tracked delivery - often the next day. If they need more information first, they'll contact you.
What if my order isn't approved?
If your order is rejected following clinical assessment, you receive a full refund including any delivery charges paid. Nothing is supplied without prescriber approval.
Will anyone know what's in my parcel?
No. Orders are sent in plain, discreet packaging with nothing on the outside to indicate the contents or the pharmacy.
Can I get help after it arrives?
Yes. Our clinical team can help with questions about using your treatment, managing side effects, or reviewing how you're getting on. You can reach us on 0121 628 5318 or through your account.
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Complete your free assessment and let a UK prescriber take it from there. You'll know where you stand at every step - and if your order isn't approved, you're fully refunded.